Installation Tips
Before mounting the antennas, please read the below points.
- Use outdoor rated CAT5 shielded cable with a drain wire, and terminate to TIA-568A or TIA-568B with RJ45 shielded connectors.
- When mounting the antennas, ensure there is line of sight between each antenna, meaning you can see each antenna with no obstructions from where the access point is going to be mounted.
- The maximum angle on the antenna is 120 degrees. When aligning antennas ensure that they are within 120 degrees of each other.
How many cameras can I send over my antennas?
A common question we receive is, "How many cameras can I send over my antennas?".
The answer to this question varies depending on the distance between antennas, and their positioning. The product is rated at 450+ Mbps which is the best case scenario. To know how much data the antennas in your installation can support, it is best to mount them and login to the web interface and view the throughput information. This will tell you how much data you can send over the antennas, in your specific installation. Camera bit rate can be adjusted to suit the installation, depending on the antenna throughput.
There is multiple types of Wi-Fi antenna available for different installation distances. Please contact your sales representative for more information.
Wiring Examples
Standalone Cameras over a pair of WT5-ULBs
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Configuring One Standalone Camera with Motion Detection
Wiring the Devices & Connecting to the Camera
Wiring Guide
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This is how to wire the devices required. The Station and the Access Point need to be facing each other to function as intended.
Accessing the Camera for Setup
You will need to configure the camera though it's web interface. The Camera will need to be connected to the Laptop via an Ethernet cable. If your have wired your setup like the diagram above, you can unplug the cable from the modem and plug it into the laptop.
You can access the Web Interface by entering the camera's IP address into the address bar of Internet Explorer. 192.168.1.108 is the default IP of our cameras. You may need to change the IP address of your laptop to reach it
Changing the IP Address of a Windows PC
- Open Settings.
- Select Network & Internet.
- Select Status, then Change Adapter Options.
-
Right-click the network adapter you want to change the IP address for, and select Properties.
- Select the Internet Protocol Version 4 (TCP/IPv4) item.
- Click Use the following IP address and enter an IP address in the same range as the device you are trying to access. (E.g when trying to access 192.168.1.108 use a IP address in the 192.168.1.x range.) Note: This cannot be the same as the device you are trying to connect to or any other device on the same network. Save your changes on both windows.
- Type the IP address of the device you are trying to access into the address bar of your web browser.
- Once finished configuring the device, change the adapter settings back to normal by following steps 1-6 and clicking Obtain an IP address automatically.
Configuring the Camera
Step 1 - Initialise the Camera
a
Initialise the camera by entering a new password (It will need to be at least 8 characters long), then click Save.
Ensure P2P is enabled and click Next
Click Next.
If prompted, select a region and click Save
Step 2 - Set Time & Date
Log into the camera.
Navigate to Setting > System > General > Date&Time.
Configure the Time & Date settings and click Save
Step 3 - Enable and Schedule Motion.
Navigate to Setting > Event > Video Detection > Motion Detection.
Tick Enable and click Save.
Navigate to Setting > Storage > Schedule > Record.
Click Setting
Configure this screen as desired. To record Motion, you will need to have Motion ticked.
If you want to record only Motion events on every day of the week, copy the settings above.
Click Save, and Save again on the previous screen.
Your Camera is now configured to detect and record motion.
Step 4 - Set an IP Address on the Camera
If the IP address of the camera is not in the same range as the network it will be on, you will need to change it's IP address.
Choosing an IP Address
To find the IP range on a network, or to find available IP addresses, follow the steps below.
Windows
Finding the IP Range of a Network
This is useful if you are unsure what the network details are, or if you have requested pre-programming. When pre-programming devices, we require these details.
1. Connect a Windows PC / Laptop, open the start menu and type cmd.
2. Launch the Command Prompt program.
3. Once it opens, enter the command ipconfig and take a screenshot or copy the information as below. We require the IP address, Subnet Mask and Default Gateway.
4. A screenshot can be taken by pressing the Windows + Shift + S keys simultaneously, then paste it into a document/email with Ctrl + V
Finding Available IP Addresses
If you wish to connect devices to the network for remote access, you must give each device an IP address, within your network range. In this example, we will be using a Windows computer which is connected to a modem to find the IP address of the computer, and available IP addresses to use for the devices. If the devices are being installed on a business or managed network, contact an IT representative for assistance.
1. Connect a Windows PC / Laptop, open the start menu and type cmd.
2. Launch the Command Prompt program.
3. Once it opens, enter the command ipconfig and take a screenshot or copy the information as below. Note down the IP Address, Subnet Mask and Default Gateway.
4. In our example, the IP address is 10.0.0.61. To check what IP address is available, type ping 10.0.0.XXX, where XXX is any number between 2 and 254. If Destination host unreachable or Request timed out is show on screen, there is no device using that IP address. Repeat the process to find multiple IP addresses that are available for use. Every devices requires one IP address. 10.0.0.XXX is used as an example, you the IP Address range will vary depending on the network.
5. When configuring the devices, use the IP addresses that you have found that are available, making sure each device has a unique IP address. The Subnet Mask and Default Gateway, will be set the same on each device.
MAC OSX
Finding the IP Range of a Network
This is useful if you are unsure what the network details are, or if you have requested pre-programming. When pre-programming devices, we require these details.
1. Open the Apple Menu ( ) and select System Preferences.
2. Select the Network option.
3. Select either Ethernet (for wired connections) or Wi-Fi (for wireless connections), then select advanced.
4. Select TCP/IP. The details in red are the network details.
5. A screenshot can be taken by pressing the Command + Shift + 3 keys simultaneously. The screenshot will be saved to the desktop
Finding Available IP Addresses
If you wish to connect devices to the network for remote access, you must give each device an IP address, within your network range. In this example, we will be using a Apple Mac which is connected to a modem to find the IP address of the computer, and available IP addresses to use for the devices. If the devices are being installed on a business or managed network, contact an IT representative for assistance.
1. Follow the steps for Finding the IP Range of a Network - Mac OSX.
2. Press Command + Space bar keys to bring up spotlight.
3. Type Terminal, and double click on the search result.
4. To check what IP address is available, type ping 192.168.1.XXX, where XXX is any number between 2 and 254. If Request timeout is show on screen, there is no device using that IP address. Repeat the process to find multiple IP addresses that are available for use. Every devices requires one IP address. 192.168.1.XXX is used as an example, you the IP Address range will vary depending on the network.
5. When configuring the devices, use the IP addresses that you have found that are available, making sure each device has a unique IP address. The Subnet Mask and Default Gateway, will be set the same on each device.
Navigate to Setting > Network > TCP/IP
Change the IP Address, Subnet Mask and Default Gateway.
(You may need to change the Laptop's IP address again to access the camera after you change this setting.)
Step 5 - Connect the Camera to the Modem & Check the P2P Status
Navigate to Setting > Network > Access Platform > P2P
(At this point you can plug the cable back into the modem and connect to the modem's wifi with the laptop)
Make sure P2P is ticked. When the status on this page says Online you will be able to view the Camera remotely.
If it does not say online, check all of your cables and ensure the IP Address you chose is in the right range and not conflicting with anything.
You can use the S/N and QR code on this screen to add this camera to a remote viewing application.
Adding a Camera to the DMSS App & Enabling Notifications
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It can be used to access live view and recorded playback, receive push notifications and unlock Door Stations when away from home. Add devices such as IP Cameras, NVR & CVRs and Door Stations. DMSS can be found on the Google Play store and iOS App Store. |
How to add devices to the DMSS app via P2P
 |
Tap on the
 icon |
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Tap on SN/Scan
|
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Scan the QR code for your Device's Serial Number, then click Next
If you don't have a QR code, tap the Manually Enter SN button and enter the serial number of your device manually.
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Tap on the type of device you wish to add.
|
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1) Name your device
2) Enter the admin account’s password 3) Tap Save |
How to add devices to the DMSS app via IP/Domain
If you wish to add a device to DMSS via it's IP address you will need to use Port Forwarding.
If you are unfamiliar with Port forwarding, we suggest that you use the P2P method outlined above.
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Tap on the
icon |
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Tap on IP/Domain
|
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Tap on the type of device you wish to add.
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1) Enter the IP Address of your Device
2) Name your device 3) Enter the admin account’s Password 4) Tap Save |
How to add devices to the DMSS app that are on your local WiFi network
 |
Tap on the
icon |
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Tap on Online Search
|
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Tap on the Device you wish to add |
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Tap on Add Mode
|
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Tap on P2P
|
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Enter the Device Name and Device Password, then tap Save
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How to Configure Push Notifications
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DMSS is a remote surveillance app that can be used to access your security products remotely. You can configure a whole range of push notifications in the DMSS app. |
How to Configure Push Notifications
 |
On the Home page, tap on the  icon next to the device you wish to subscribe to notifications for. |
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Tap on Device Details
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Tap on Notification or Multi-channel Alarm Subscription
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Tap on the switch to turn it on.
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Tap on Period Settings to set the time period you wish to receive notifications during. Tap on the notifications you wish to receive and enable them.
Tap Save when you are done.
|
|
DMSS is a remote surveillance app that can be used to access your security products remotely. You can configure a whole range of push notifications in the DMSS app. |
How to Configure Push Notifications
|
On the Home page, tap on the icon next to the device you wish to subscribe to notifications for. |
|
Tap on Device Details
|
|
Tap on Notification or Multi-channel Alarm Subscription
|
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Tap on the switch to turn it on.
|
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Tap on Period Settings to set the time period you wish to receive notifications during. Tap on the notifications you wish to receive and enable them.
Tap Save when you are done.
|
Using a Switch between the Camera and the Station's PoE injector will allow you to connect multiple cameras/devices. If you do so, we recommend that the ethernet cable that runs between the Switch and the PoE Injector is plugged into the uplink or gigabit port on the Switch.
Initialising a Camera
What is camera initialisation?
When configuring a new IP camera for the first time (or after a factory reset), an initialisation process must be performed before the camera can be used. This process was introduced to enhance security by removing the default "admin" password, instead adding a method for the installer to create this password themselves during installation.
When do you need to initialise a camera?
On recorders released after January 2018 this process can be performed through the recorder user interface - On recorders with inbuilt PoE ports this process happens automatically and the current recorder "admin" password is copied to the cameras. Any recorder built before this date will need to have cameras initialised manually using a PC / Laptop before they can be used.
If you are installing multiple cameras that will be connected to an external PoE switch, the cameras will need to initialised, the quickest way of doing so is by following method 1 below and initialising cameras in a bulk lot.
Method 1: Initialisation using the Config Tool
The initialisation process can also be performed using the latest version of our Config Tool - Please see the images below showing how this is done. To speed up the process the Config Tool also allows you to initialise multiple cameras at once.
- Download and open Config Tool.
- Put a check in the box
next to the device you would like to Initialise, and select the Initialize button.
- Select the Initialize button.
- Enter a password, that is at least 8 characters, and is a mix of letters and numbers. Enter an email address, this will be used if the password is ever forgotten. Select Next.
- Depending on the installation requirements, you can check or uncheck the boxes for Easy4IP (P2P Remote Access) and Auto-check for updates. Select OK.
- If the status shows as Initialized, the process was completed successfully.
Method 2: Initialization using the Web Interface
This method does not involve the use of the Config Tool software, this method can be used if you have a single camera to setup and do not have access to the internet to download Config Tool.
Accessing the Camera for Setup
The Camera will need to be connected to the Laptop via an Ethernet cable.
You can access the Web Interface by entering the camera's IP address into the address bar of Internet Explorer. 192.168.1.108 is the default IP of our cameras.
You may need to change the IP address of your laptop to reach it.
Changing the IP address on a Windows Computer
- Open Settings.
- Select Network & Internet.
- Select Status, then Change Adapter Options.
-
Right-click the network adapter you want to change the IP address for, and select Properties.
- Select the Internet Protocol Version 4 (TCP/IPv4) item.
- Click Use the following IP address and enter an IP address in the same range as the device you are trying to access. (E.g when trying to access 192.168.1.108 use a IP address in the 192.168.1.x range.) Note: This cannot be the same as the device you are trying to connect to or any other device on the same network. Save your changes on both windows.
- Type the IP address of the device you are trying to access into the address bar of your web browser.
- Once finished configuring the device, change the adapter settings back to normal by following steps 1-6 and clicking Obtain an IP address automatically.
New GUI (White/Blue)
- Select your Region and Language.
- Select your Time Zone, then press Sync with PC to sync your cameras time with the PCs time.
- Enter a password and recovery email.
- Ensure P2P is enabled, then press Next.
- Click End.
Old GUI (Grey)
Initialize the camera by entering a new password (It will need to be at least 8 characters long), then click Save.
Ensure P2P is enabled and click Next
Click Next.
If prompted, select a region and click Save
Delete
Cameras connected to an NVR over a pair of WT5-ULBs
You can have multiple Cameras if you add them to either of the Switches. If you do so, we recommend that the Ethernet cable that runs between the Switch and the PoE Injector is plugged into the uplink or gigabit port on the Switch.
Configuring Remote IP Cameras
Some installations may require cameras to be added to the NVR over the network. This may be the case if the NVR doesn't have POE ports, or if a wireless bridge is involved in the installation. In this case the cameras need to be added to the NVR via a different method, see below for details.
Step 1 - CMD: Identify and Set an IP Address
If you are currently connected to a router or have internet access, that means a Router/Modem or Other Device is supplying your computer with an IP Address, Subnet Mask and Gateway. This process is Automatic and is called DHCP.
How to see check your IP Address and find available IP Addresses
To find the IP range on a network, or to find available IP addresses, follow the steps below.
Windows
Finding the IP Range of a Network
This is useful if you are unsure what the network details are, or if you have requested pre-programming. When pre-programming devices, we require these details.
1. Connect a Windows PC / Laptop, open the start menu and type cmd.
2. Launch the Command Prompt program.
3. Once it opens, enter the command ipconfig and take a screenshot or copy the information as below. We require the IP address, Subnet Mask and Default Gateway.
4. A screenshot can be taken by pressing the Windows + Shift + S keys simultaneously, then paste it into a document/email with Ctrl + V
Finding Available IP Addresses
If you wish to connect devices to the network for remote access, you must give each device an IP address, within your network range. In this example, we will be using a Windows computer which is connected to a modem to find the IP address of the computer, and available IP addresses to use for the devices. If the devices are being installed on a business or managed network, contact an IT representative for assistance.
1. Connect a Windows PC / Laptop, open the start menu and type cmd.
2. Launch the Command Prompt program.
3. Once it opens, enter the command ipconfig and take a screenshot or copy the information as below. Note down the IP Address, Subnet Mask and Default Gateway.
4. In our example, the IP address is 10.0.0.61. To check what IP address is available, type ping 10.0.0.XXX, where XXX is any number between 2 and 254. If Destination host unreachable or Request timed out is show on screen, there is no device using that IP address. Repeat the process to find multiple IP addresses that are available for use. Every devices requires one IP address. 10.0.0.XXX is used as an example, you the IP Address range will vary depending on the network.
5. When configuring the devices, use the IP addresses that you have found that are available, making sure each device has a unique IP address. The Subnet Mask and Default Gateway, will be set the same on each device.
MAC OSX
Finding the IP Range of a Network
This is useful if you are unsure what the network details are, or if you have requested pre-programming. When pre-programming devices, we require these details.
1. Open the Apple Menu ( ) and select System Preferences.
2. Select the Network option.
3. Select either Ethernet (for wired connections) or Wi-Fi (for wireless connections), then select advanced.
4. Select TCP/IP. The details in red are the network details.
5. A screenshot can be taken by pressing the Command + Shift + 3 keys simultaneously. The screenshot will be saved to the desktop
Finding Available IP Addresses
If you wish to connect devices to the network for remote access, you must give each device an IP address, within your network range. In this example, we will be using a Apple Mac which is connected to a modem to find the IP address of the computer, and available IP addresses to use for the devices. If the devices are being installed on a business or managed network, contact an IT representative for assistance.
1. Follow the steps for Finding the IP Range of a Network - Mac OSX.
2. Press Command + Space bar keys to bring up spotlight.
3. Type Terminal, and double click on the search result.
4. To check what IP address is available, type ping 192.168.1.XXX, where XXX is any number between 2 and 254. If Request timeout is show on screen, there is no device using that IP address. Repeat the process to find multiple IP addresses that are available for use. Every devices requires one IP address. 192.168.1.XXX is used as an example, you the IP Address range will vary depending on the network.
5. When configuring the devices, use the IP addresses that you have found that are available, making sure each device has a unique IP address. The Subnet Mask and Default Gateway, will be set the same on each device.
To access the devices you will need to be in the same range as them. See the guide below for how to change the IP Address of a Windows Computer.
Changing the IP Address of your Computer
- Open Settings.
- Select Network & Internet.
- Select Status, then Change Adapter Options.
-
Right-click the network adapter you want to change the IP address for, and select Properties.
- Select the Internet Protocol Version 4 (TCP/IPv4) item.
- Click Use the following IP address and enter an IP address in the same range as the device you are trying to access. (E.g when trying to access 192.168.1.108 use a IP address in the 192.168.1.x range.) Note: This cannot be the same as the device you are trying to connect to or any other device on the same network. Save your changes on both windows.
- Type the IP address of the device you are trying to access into the address bar of your web browser.
- Once finished configuring the device, change the adapter settings back to normal by following steps 1-6 and clicking Obtain an IP address automatically.
Step 2 - Initialise the cameras
What is camera initialisation?
When configuring a new IP camera for the first time (or after a factory reset), an initialisation process must be performed before the camera can be used. This process was introduced to enhance security by removing the default "admin" password, instead adding a method for the installer to create this password themselves during installation.
When do you need to initialise a camera?
On recorders released after January 2018 this process can be performed through the recorder user interface - On recorders with inbuilt PoE ports this process happens automatically and the current recorder "admin" password is copied to the cameras. Any recorder built before this date will need to have cameras initialised manually using a PC / Laptop before they can be used.
If you are installing multiple cameras that will be connected to an external PoE switch, the cameras will need to initialised, the quickest way of doing so is by following method 1 below and initialising cameras in a bulk lot.
Method 1: Initialisation using the Config Tool
The initialisation process can also be performed using the latest version of our Config Tool - Please see the images below showing how this is done. To speed up the process the Config Tool also allows you to initialise multiple cameras at once.
- Download and open Config Tool.
- Put a check in the box next to the device you would like to Initialise, and select the Initialize button.
- Select the Initialize button.
- Enter a password, that is at least 8 characters, and is a mix of letters and numbers. Enter an email address, this will be used if the password is ever forgotten. Select Next.
- Depending on the installation requirements, you can check or uncheck the boxes for Easy4IP (P2P Remote Access) and Auto-check for updates. Select OK.
- If the status shows as Initialized, the process was completed successfully.
Method 2: Initialization using the Web Interface
This method does not involve the use of the Config Tool software, this method can be used if you have a single camera to setup and do not have access to the internet to download Config Tool.
Accessing the Camera for Setup
The Camera will need to be connected to the Laptop via an Ethernet cable.
You can access the Web Interface by entering the camera's IP address into the address bar of Internet Explorer. 192.168.1.108 is the default IP of our cameras.
You may need to change the IP address of your laptop to reach it.
Changing the IP address on a Windows Computer
- Open Settings.
- Select Network & Internet.
- Select Status, then Change Adapter Options.
-
Right-click the network adapter you want to change the IP address for, and select Properties.
- Select the Internet Protocol Version 4 (TCP/IPv4) item.
- Click Use the following IP address and enter an IP address in the same range as the device you are trying to access. (E.g when trying to access 192.168.1.108 use a IP address in the 192.168.1.x range.) Note: This cannot be the same as the device you are trying to connect to or any other device on the same network. Save your changes on both windows.
- Type the IP address of the device you are trying to access into the address bar of your web browser.
- Once finished configuring the device, change the adapter settings back to normal by following steps 1-6 and clicking Obtain an IP address automatically.
New GUI (White/Blue)
- Select your Region and Language.
- Select your Time Zone, then press Sync with PC to sync your cameras time with the PCs time.
- Enter a password and recovery email.
- Ensure P2P is enabled, then press Next.
- Click End.
Old GUI (Grey)
Initialize the camera by entering a new password (It will need to be at least 8 characters long), then click Save.
Ensure P2P is enabled and click Next
Click Next.
If prompted, select a region and click Save
Delete
Step 3 - Setting Camera IP Address with Config Tool
-
Select Search Setting, and enter the password for the device. Select OK.
-
Put a tick the box
next to the device(s) you would like to change the IP address of, and select Batch Modify IP.
- Enter the Start IP address, Subnet Mask and Default Gateway for the device, in this example we are going to start from 192.168.1.160. If you have multiple devices selected, the first device will be addressed as 192.168.1.160, the second 192.168.1.161, the third 192.168.1.162, and so on. Select OK.
- The IP address of the device will now be set. If you encounter any errors, ensure the password in Search Setting is correct, and there are no errors in the IP Address.
Step 4 - Recorder Network Configuration
- Right click and select Main Menu. Login to the recorder's using your username and password.
- Select Network, then TCP/IP. Select the pencil icon next to the network port, on some recorders there will be the option to select from multiple network ports, select the one that the cameras are going to be connected to.
- Ensure DHCP is turned off, and enter the IP Address, Subnet Mask, and Default Gateway for the recorder. In our example we are using 192.168.1.150 for the IP address, 255.255.255.0 for the Subnet Mask, and 192.168.1.1 for the Default Gateway. Select OK.
- Select Apply to save your changes. The IP address of the recorder is now set.
Step 5 - Adding Cameras to the Recorder
-
Right click and select Main Menu. Login to the recorder's using your username and password.
- Select Camera, then Camera List.
- Select Search Device. The cameras that are connected should be listed in the top list.
- Select the check box next to the camera/s, then select Add. If you cannot see any cameras, select Manual Add, and enter the IP Address, username and password and select OK.
- The camera/s should now be added to the bottom list, and the status green. If the status is red, select the modify button, and ensure the password is entered correctly and select OK.
Optional - Initializing Cameras from the NVR
In some installations you may find it easier to initialize cameras directly from the recorder, this method works best when adding a few camera.
-
Right click and select Main Menu, then Camera.
- Select Device Search.
- Select the cameras you wish to initialise, then click Initialize.
- Select Next.
- Enter the IP Address, Subnet Mask and Default Gateway, then click Next.
NOTE: When initialising more than one camera, the last section of the IP address will be incremented by the Incremental Value.
- Select OK.
- Select the Cameras you wish to add, then select Add.
Multiple Cameras connected to an NVR over multiple WT5-ULBs
In this example, there are multiple stations sending data back to one access point. This is useful if you have multiple buildings in the 120 degree field of view from the access point. The same steps as above are followed for configuration.
Configuring Remote IP Cameras
Some installations may require cameras to be added to the NVR over the network. This may be the case if the NVR doesn't have POE ports, or if a wireless bridge is involved in the installation. In this case the cameras need to be added to the NVR via a different method, see below for details.
Step 1 - CMD: Identify and Set an IP Address
If you are currently connected to a router or have internet access, that means a Router/Modem or Other Device is supplying your computer with an IP Address, Subnet Mask and Gateway. This process is Automatic and is called DHCP.
How to see check your IP Address and find available IP Addresses
To find the IP range on a network, or to find available IP addresses, follow the steps below.
Windows
Finding the IP Range of a Network
This is useful if you are unsure what the network details are, or if you have requested pre-programming. When pre-programming devices, we require these details.
1. Connect a Windows PC / Laptop, open the start menu and type cmd.
2. Launch the Command Prompt program.
3. Once it opens, enter the command ipconfig and take a screenshot or copy the information as below. We require the IP address, Subnet Mask and Default Gateway.
4. A screenshot can be taken by pressing the Windows + Shift + S keys simultaneously, then paste it into a document/email with Ctrl + V
Finding Available IP Addresses
If you wish to connect devices to the network for remote access, you must give each device an IP address, within your network range. In this example, we will be using a Windows computer which is connected to a modem to find the IP address of the computer, and available IP addresses to use for the devices. If the devices are being installed on a business or managed network, contact an IT representative for assistance.
1. Connect a Windows PC / Laptop, open the start menu and type cmd.
2. Launch the Command Prompt program.
3. Once it opens, enter the command ipconfig and take a screenshot or copy the information as below. Note down the IP Address, Subnet Mask and Default Gateway.
4. In our example, the IP address is 10.0.0.61. To check what IP address is available, type ping 10.0.0.XXX, where XXX is any number between 2 and 254. If Destination host unreachable or Request timed out is show on screen, there is no device using that IP address. Repeat the process to find multiple IP addresses that are available for use. Every devices requires one IP address. 10.0.0.XXX is used as an example, you the IP Address range will vary depending on the network.
5. When configuring the devices, use the IP addresses that you have found that are available, making sure each device has a unique IP address. The Subnet Mask and Default Gateway, will be set the same on each device.
MAC OSX
Finding the IP Range of a Network
This is useful if you are unsure what the network details are, or if you have requested pre-programming. When pre-programming devices, we require these details.
1. Open the Apple Menu ( ) and select System Preferences.
2. Select the Network option.
3. Select either Ethernet (for wired connections) or Wi-Fi (for wireless connections), then select advanced.
4. Select TCP/IP. The details in red are the network details.
5. A screenshot can be taken by pressing the Command + Shift + 3 keys simultaneously. The screenshot will be saved to the desktop
Finding Available IP Addresses
If you wish to connect devices to the network for remote access, you must give each device an IP address, within your network range. In this example, we will be using a Apple Mac which is connected to a modem to find the IP address of the computer, and available IP addresses to use for the devices. If the devices are being installed on a business or managed network, contact an IT representative for assistance.
1. Follow the steps for Finding the IP Range of a Network - Mac OSX.
2. Press Command + Space bar keys to bring up spotlight.
3. Type Terminal, and double click on the search result.
4. To check what IP address is available, type ping 192.168.1.XXX, where XXX is any number between 2 and 254. If Request timeout is show on screen, there is no device using that IP address. Repeat the process to find multiple IP addresses that are available for use. Every devices requires one IP address. 192.168.1.XXX is used as an example, you the IP Address range will vary depending on the network.
5. When configuring the devices, use the IP addresses that you have found that are available, making sure each device has a unique IP address. The Subnet Mask and Default Gateway, will be set the same on each device.
To access the devices you will need to be in the same range as them. See the guide below for how to change the IP Address of a Windows Computer.
Changing the IP Address of your Computer
- Open Settings.
- Select Network & Internet.
- Select Status, then Change Adapter Options.
-
Right-click the network adapter you want to change the IP address for, and select Properties.
- Select the Internet Protocol Version 4 (TCP/IPv4) item.
- Click Use the following IP address and enter an IP address in the same range as the device you are trying to access. (E.g when trying to access 192.168.1.108 use a IP address in the 192.168.1.x range.) Note: This cannot be the same as the device you are trying to connect to or any other device on the same network. Save your changes on both windows.
- Type the IP address of the device you are trying to access into the address bar of your web browser.
- Once finished configuring the device, change the adapter settings back to normal by following steps 1-6 and clicking Obtain an IP address automatically.
Step 2 - Initialise the cameras
What is camera initialisation?
When configuring a new IP camera for the first time (or after a factory reset), an initialisation process must be performed before the camera can be used. This process was introduced to enhance security by removing the default "admin" password, instead adding a method for the installer to create this password themselves during installation.
When do you need to initialise a camera?
On recorders released after January 2018 this process can be performed through the recorder user interface - On recorders with inbuilt PoE ports this process happens automatically and the current recorder "admin" password is copied to the cameras. Any recorder built before this date will need to have cameras initialised manually using a PC / Laptop before they can be used.
If you are installing multiple cameras that will be connected to an external PoE switch, the cameras will need to initialised, the quickest way of doing so is by following method 1 below and initialising cameras in a bulk lot.
Method 1: Initialisation using the Config Tool
The initialisation process can also be performed using the latest version of our Config Tool - Please see the images below showing how this is done. To speed up the process the Config Tool also allows you to initialise multiple cameras at once.
- Download and open Config Tool.
- Put a check in the box next to the device you would like to Initialise, and select the Initialize button.
- Select the Initialize button.
- Enter a password, that is at least 8 characters, and is a mix of letters and numbers. Enter an email address, this will be used if the password is ever forgotten. Select Next.
- Depending on the installation requirements, you can check or uncheck the boxes for Easy4IP (P2P Remote Access) and Auto-check for updates. Select OK.
- If the status shows as Initialized, the process was completed successfully.
Method 2: Initialization using the Web Interface
This method does not involve the use of the Config Tool software, this method can be used if you have a single camera to setup and do not have access to the internet to download Config Tool.
Accessing the Camera for Setup
The Camera will need to be connected to the Laptop via an Ethernet cable.
You can access the Web Interface by entering the camera's IP address into the address bar of Internet Explorer. 192.168.1.108 is the default IP of our cameras.
You may need to change the IP address of your laptop to reach it.
Changing the IP address on a Windows Computer
- Open Settings.
- Select Network & Internet.
- Select Status, then Change Adapter Options.
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Right-click the network adapter you want to change the IP address for, and select Properties.
- Select the Internet Protocol Version 4 (TCP/IPv4) item.
- Click Use the following IP address and enter an IP address in the same range as the device you are trying to access. (E.g when trying to access 192.168.1.108 use a IP address in the 192.168.1.x range.) Note: This cannot be the same as the device you are trying to connect to or any other device on the same network. Save your changes on both windows.
- Type the IP address of the device you are trying to access into the address bar of your web browser.
- Once finished configuring the device, change the adapter settings back to normal by following steps 1-6 and clicking Obtain an IP address automatically.
New GUI (White/Blue)
- Select your Region and Language.
- Select your Time Zone, then press Sync with PC to sync your cameras time with the PCs time.
- Enter a password and recovery email.
- Ensure P2P is enabled, then press Next.
- Click End.
Old GUI (Grey)
Initialize the camera by entering a new password (It will need to be at least 8 characters long), then click Save.
Ensure P2P is enabled and click Next
Click Next.
If prompted, select a region and click Save
Delete
Step 3 - Setting Camera IP Address with Config Tool
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Select Search Setting, and enter the password for the device. Select OK.
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Put a tick the box next to the device(s) you would like to change the IP address of, and select Batch Modify IP.
- Enter the Start IP address, Subnet Mask and Default Gateway for the device, in this example we are going to start from 192.168.1.160. If you have multiple devices selected, the first device will be addressed as 192.168.1.160, the second 192.168.1.161, the third 192.168.1.162, and so on. Select OK.
- The IP address of the device will now be set. If you encounter any errors, ensure the password in Search Setting is correct, and there are no errors in the IP Address.
Step 4 - Recorder Network Configuration
- Right click and select Main Menu. Login to the recorder's using your username and password.
- Select Network, then TCP/IP. Select the pencil icon next to the network port, on some recorders there will be the option to select from multiple network ports, select the one that the cameras are going to be connected to.
- Ensure DHCP is turned off, and enter the IP Address, Subnet Mask, and Default Gateway for the recorder. In our example we are using 192.168.1.150 for the IP address, 255.255.255.0 for the Subnet Mask, and 192.168.1.1 for the Default Gateway. Select OK.
- Select Apply to save your changes. The IP address of the recorder is now set.
Step 5 - Adding Cameras to the Recorder
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Right click and select Main Menu. Login to the recorder's using your username and password.
- Select Camera, then Camera List.
- Select Search Device. The cameras that are connected should be listed in the top list.
- Select the check box next to the camera/s, then select Add. If you cannot see any cameras, select Manual Add, and enter the IP Address, username and password and select OK.
- The camera/s should now be added to the bottom list, and the status green. If the status is red, select the modify button, and ensure the password is entered correctly and select OK.
Optional - Initializing Cameras from the NVR
In some installations you may find it easier to initialize cameras directly from the recorder, this method works best when adding a few camera.
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Right click and select Main Menu, then Camera.
- Select Device Search.
- Select the cameras you wish to initialise, then click Initialize.
- Select Next.
- Enter the IP Address, Subnet Mask and Default Gateway, then click Next.
NOTE: When initialising more than one camera, the last section of the IP address will be incremented by the Incremental Value.
- Select OK.
- Select the Cameras you wish to add, then select Add.