Cornick Help Center

    INTIPDDS2 & INTIPDDS4 Intercom Firmware Update

    August 23rd, 2021

    Due to a Chipset change there are two different lines of firmware for the INTIPDDS2 & INTIPDDS4.

    You will need to check what version of firmware is currently on the Door Station to determine what chipset you have.

    How to check the current Build Date to determine chipset

    Log into the Door Station's Web Interface

    Web Service 2.0

    On the Home page check the Software Version Info.
    If the Date is 2021-04-06 or newer please use the 2021 or Later Chipset.
    If the Date is older than the above please use the 2020 or Earlier Chipset.

    Web Service 1.0

    If your Door Station's Web Interface looks like the above, please use the 2020 or Earlier Chipset. 

    2021 or Later Chipset

    Upgrading Intercom Firmware

    To upgrade firmware on a Indoor Monitor or Outdoor Station, follow the steps below. Before beginning, ensure you have the latest firmware for your product downloaded to your computer and that your computer is in the same IP address range as the intercom device.

    1. Download and open Config Tool.
    2. Select the Upgrade menu.
    3. Select Search Settings and enter the password for the device you would like to upgrade. Select OK.
    4. Select the Browse button next to the device you would like to upgrade, and select the firmware file.
    5. Select the Upgrade button.
    6. Select Main Program, then select OK.
    7. The upgrade process will now begin. After it is completed, it is recommend to default the device.
    Delete

    The latest firmware's build date for the 2021 chipset is 2021-04-06. It can be found here.

    2020 or Earlier Chipset

    Upgrading Intercom Firmware

    To upgrade firmware on a Indoor Monitor or Outdoor Station, follow the steps below. Before beginning, ensure you have the latest firmware for your product downloaded to your computer and that your computer is in the same IP address range as the intercom device.

    1. Download and open Config Tool.
    2. Select the Upgrade menu.
    3. Select Search Settings and enter the password for the device you would like to upgrade. Select OK.
    4. Select the Browse button next to the device you would like to upgrade, and select the firmware file.
    5. Select the Upgrade button.
    6. Select Main Program, then select OK.
    7. The upgrade process will now begin. After it is completed, it is recommend to default the device.
    Delete

    OC 2.2

    The Latest OC 2.2 Firmware for the 2020 or earlier chipset can be found here.

    SIP Firmware

    The Latest SIP Firmware for the 2020 or earlier chipset can be found here.

    If you are not yet on SIP Firmware, but wish to upgrade to it please follow the below instructions.

    How to Upgrade to SIP Firmware

     INTIPRDSVW &  INTIPVDSC

    Upgrading Intercom Firmware

    To upgrade firmware on a Indoor Monitor or Outdoor Station, follow the steps below. Before beginning, ensure you have the latest firmware for your product downloaded to your computer and that your computer is in the same IP address range as the intercom device.

    1. Download and open Config Tool.
    2. Select the Upgrade menu.
    3. Select Search Settings and enter the password for the device you would like to upgrade. Select OK.
    4. Select the Browse button next to the device you would like to upgrade, and select the firmware file.
    5. Select the Upgrade button.
    6. Select Main Program, then select OK.
    7. The upgrade process will now begin. After it is completed, it is recommend to default the device.
    Delete
    1. Download SIP_Intercom_Firmware_TypeC_20190305 
    2. Upgrade the Door Station with the file labelled "SIP_Intercom_Firmware_TypeC_20190305 - Upgrade First", first.
    3. The Door Station will reboot.
    4. Initialise the Door Station using Config Tool, or via the Web Interface.
    5. Upgrade the Door Station with the file labelled "SIP_Intercom_Firmware_TypeC_20190305 - Upgrade Second". You will have to update the password in Search Settings to the password you initialised it with.
    6. The Door Station will reboot.  
    7. Log into the Door Station using Internet Explorer
    8. Default the Door Station by clicking  and selecting default.

    INTIPRDSDB

    Upgrading Intercom Firmware

    To upgrade firmware on a Indoor Monitor or Outdoor Station, follow the steps below. Before beginning, ensure you have the latest firmware for your product downloaded to your computer and that your computer is in the same IP address range as the intercom device.

    1. Download and open Config Tool.
    2. Select the Upgrade menu.
    3. Select Search Settings and enter the password for the device you would like to upgrade. Select OK.
    4. Select the Browse button next to the device you would like to upgrade, and select the firmware file.
    5. Select the Upgrade button.
    6. Select Main Program, then select OK.
    7. The upgrade process will now begin. After it is completed, it is recommend to default the device.
    Delete
    1. Download SIP_Intercom_Firmware_TypeA_20190320
    2. Upgrade the Door Station with the file labelled "SIP_Intercom_Firmware_TypeA_20190320 - Upgrade First", first.  
    3. The Door Station will reboot.
    4. Initialise the Door Station using Config Tool, or via the Web Interface.
    5. Upgrade the Door Station with the file labelled "SIP_Intercom_Firmware_TypeA_20190320 - Upgrade Second ". You will have to update the password in Search Settings to the password  you initialised it with.
    6. The Door Station will reboot.  
    7. Log into the Door Station using Internet Explorer.
    8. Default the Door Station by clicking  and selecting default.

    INTIPDDS2

    Upgrading Intercom Firmware

    To upgrade firmware on a Indoor Monitor or Outdoor Station, follow the steps below. Before beginning, ensure you have the latest firmware for your product downloaded to your computer and that your computer is in the same IP address range as the intercom device.

    1. Download and open Config Tool.
    2. Select the Upgrade menu.
    3. Select Search Settings and enter the password for the device you would like to upgrade. Select OK.
    4. Select the Browse button next to the device you would like to upgrade, and select the firmware file.
    5. Select the Upgrade button.
    6. Select Main Program, then select OK.
    7. The upgrade process will now begin. After it is completed, it is recommend to default the device.
    Delete
    1. Download SIP_Intercom_Firmware_TypeD_20190305
    2. Upgrade the Door Station with the file labelled "Intercom_Firmware_TypeF_20181116 - Transition Firmware", first. 
    3. Upgrade the Door Station with the file labelled "Intercom_Firmware_TypeF_20200323 - Upgrade 1", second
    4. The Door Station will reboot.
    5. Initialise the Door Station using Config Tool, or via the Web Interface.
    6. Upgrade the Door Station with the file labelled "Intercom_Firmware_TypeF_20200323 - Upgrade 2". You will have to update the password in Search Settings to the password you initialised it with.
    7. The Door Station will reboot.  
    8. Log into the Door Station using Internet Explorer
    9. Default the Door Station by clicking  and selecting default.

     INTIPMONDW  INTIPMONDB  INTIPMONDWL

    Upgrading Intercom Firmware

    To upgrade firmware on a Indoor Monitor or Outdoor Station, follow the steps below. Before beginning, ensure you have the latest firmware for your product downloaded to your computer and that your computer is in the same IP address range as the intercom device.

    1. Download and open Config Tool.
    2. Select the Upgrade menu.
    3. Select Search Settings and enter the password for the device you would like to upgrade. Select OK.
    4. Select the Browse button next to the device you would like to upgrade, and select the firmware file.
    5. Select the Upgrade button.
    6. Select Main Program, then select OK.
    7. The upgrade process will now begin. After it is completed, it is recommend to default the device.
    Delete
    1. Download SIP_Intercom_Firmware_TypeB_20190319
    2. Upgrade the Door Station with the file labelled "SIP_Intercom_Firmware_TypeB_20190319"
    3. Default the monitor by going to Settings (hold) > Default

    INTIPRDSVW2W

    Upgrading Intercom Firmware

    To upgrade firmware on a Indoor Monitor or Outdoor Station, follow the steps below. Before beginning, ensure you have the latest firmware for your product downloaded to your computer and that your computer is in the same IP address range as the intercom device.

    1. Download and open Config Tool.
    2. Select the Upgrade menu.
    3. Select Search Settings and enter the password for the device you would like to upgrade. Select OK.
    4. Select the Browse button next to the device you would like to upgrade, and select the firmware file.
    5. Select the Upgrade button.
    6. Select Main Program, then select OK.
    7. The upgrade process will now begin. After it is completed, it is recommend to default the device.
    Delete
    Delete

    Info

    Please note that the voice file for this firmware will have a chinese-english accented voice.

    1. Download SIP_Intercom_Firmware_TypeD_20190305
    2. Upgrade the Door Station with the file labelled "SIP_Intercom_Firmware_TypeD_20190305 - Upgrade First", first.
    3. The Door Station will reboot.
    4. Initialise the Door Station using Config Tool, or via the Web Interface.
    5. Upgrade the Door Station with the file labelled "SIP_Intercom_Firmware_TypeD_20190305 - Upgrade Second". You will have to update the password in Search Settings to the password you initialised it with.
    6. The Door Station will reboot.  
    7. Log into the Door Station using Internet Explorer
    8. Default the Door Station by clicking  and selecting default.

     INTIPMONFB2W

    Upgrading Intercom Firmware

    To upgrade firmware on a Indoor Monitor or Outdoor Station, follow the steps below. Before beginning, ensure you have the latest firmware for your product downloaded to your computer and that your computer is in the same IP address range as the intercom device.

    1. Download and open Config Tool.
    2. Select the Upgrade menu.
    3. Select Search Settings and enter the password for the device you would like to upgrade. Select OK.
    4. Select the Browse button next to the device you would like to upgrade, and select the firmware file.
    5. Select the Upgrade button.
    6. Select Main Program, then select OK.
    7. The upgrade process will now begin. After it is completed, it is recommend to default the device.
    Delete
    1. Download SIP_Intercom_Firmware_TypeE_20190321
    2. Upgrade the Door Station with the file labelled "SIP_Intercom_Firmware_TypeE_20190321"
    3. Default the monitor by going to Settings (hold) > Default

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