Cornick Help Center

    SIP Intercom Firmware Upgrade Guide

    May 28th, 2021

    Step 1) Download the Firmware

    Download the Firmware for your model from the list below. Please note that the Door Stations commonly have two firmware files that need to be applied.
    INTIPRDSVW
    INTIPVDSC
    INTIPRDSDB
    INTIPDDS2
    INTIPMONDW
    INTIPMONDB
    INTIPMONDWL

    Step 2a) Upgrade the INTIPRDSDB

    Upgrading Firmware

    To upgrade firmware on a Indoor Monitor or Outdoor Station, follow the steps below. Before beginning, ensure you have the latest firmware for your product downloaded to your computer and that your computer is in the same IP address range as the intercom device.

    1. Download and open VDP Config Tool.
    2. Select the Upgrade menu.
    3. Select Search Settings and enter the password for the device you would like to upgrade. Select OK.
    4. Select the Browse button next to the device you would like to upgrade, and select the firmware file.
    5. Select the Upgrade button.
    6. Select Main Program, then select OK.
    7. The upgrade process will now begin. After it is completed, it is recommend to default the device.
    1. Upgrade the Door Station with the file labelled "SIP_Intercom_Firmware_TypeA_20190320 - Upgrade First", first.  
    2. The Door Station will reboot.
    3. Initialise the Door Station using Config Tool, or via the Web Interface.
    4. Upgrade the Door Station with the file labelled "SIP_Intercom_Firmware_TypeA_20190320 - Upgrade Second ". You will have to update the password in Search Settings to the password  you initialised it with.
    5. The Door Station will reboot.  
    6. Log into the Door Station using Internet Explorer
    7. Default the Door Station by clicking  and selecting default.

    Step 2b) Upgrade the INTIPRDSVW & INTIPVDSC

    Upgrading Firmware

    To upgrade firmware on a Indoor Monitor or Outdoor Station, follow the steps below. Before beginning, ensure you have the latest firmware for your product downloaded to your computer and that your computer is in the same IP address range as the intercom device.

    1. Download and open VDP Config Tool.
    2. Select the Upgrade menu.
    3. Select Search Settings and enter the password for the device you would like to upgrade. Select OK.
    4. Select the Browse button next to the device you would like to upgrade, and select the firmware file.
    5. Select the Upgrade button.
    6. Select Main Program, then select OK.
    7. The upgrade process will now begin. After it is completed, it is recommend to default the device.
    1. Upgrade the Door Station with the file labelled "SIP_Intercom_Firmware_TypeC_20190305 - Upgrade First", first.  
    2. The Door Station will reboot.
    3. Initialise the Door Station using Config Tool, or via the Web Interface.
    4. Upgrade the Door Station with the file labelled "SIP_Intercom_Firmware_TypeC_20190305 - Upgrade Second". You will have to update the password in Search Settings to the password you initialised it with.
    5. The Door Station will reboot.  
    6. Log into the Door Station using Internet Explorer
    7. Default the Door Station by clicking  and selecting default.

    Step 2c) Upgrade the INTIPDDS2

    Upgrading Firmware

    To upgrade firmware on a Indoor Monitor or Outdoor Station, follow the steps below. Before beginning, ensure you have the latest firmware for your product downloaded to your computer and that your computer is in the same IP address range as the intercom device.

    1. Download and open VDP Config Tool.
    2. Select the Upgrade menu.
    3. Select Search Settings and enter the password for the device you would like to upgrade. Select OK.
    4. Select the Browse button next to the device you would like to upgrade, and select the firmware file.
    5. Select the Upgrade button.
    6. Select Main Program, then select OK.
    7. The upgrade process will now begin. After it is completed, it is recommend to default the device.
    1. Upgrade the Door Station with the file labelled "Intercom_Firmware_TypeF_20181116 - Transition Firmware", first. 
    2. Upgrade the Door Station with the file labelled "Intercom_Firmware_TypeF_20200323 - Upgrade 1", second
    3. The Door Station will reboot.
    4. Initialise the Door Station using Config Tool, or via the Web Interface.
    5. Upgrade the Door Station with the file labelled "Intercom_Firmware_TypeF_20200323 - Upgrade 2". You will have to update the password in Search Settings to the password you initialised it with.
    6. The Door Station will reboot.  
    7. Log into the Door Station using Internet Explorer
    8. Default the Door Station by clicking  and selecting default.

    Step 2d) Upgrade the INTIPMONDW, INTIPMONDW & INTIPMONDWL

    Upgrading Firmware

    To upgrade firmware on a Indoor Monitor or Outdoor Station, follow the steps below. Before beginning, ensure you have the latest firmware for your product downloaded to your computer and that your computer is in the same IP address range as the intercom device.

    1. Download and open VDP Config Tool.
    2. Select the Upgrade menu.
    3. Select Search Settings and enter the password for the device you would like to upgrade. Select OK.
    4. Select the Browse button next to the device you would like to upgrade, and select the firmware file.
    5. Select the Upgrade button.
    6. Select Main Program, then select OK.
    7. The upgrade process will now begin. After it is completed, it is recommend to default the device.
    1. Upgrade the Door Station with the file labelled "SIP_Intercom_Firmware_TypeB_20190319"
    2. Default the monitor by going to Settings (hold) > Default

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