Cornick Help Center

    Unbinding Previous User from DMSS App

    April 8th, 2025

    Sometimes it's necessary to unbind a device from DMSS—for example, when taking over a site with an existing NVR, and you do not have contact details of previous tenant etc.

     

     

    1. Open the DMSS App: Launch the DMSS app on your device.
    2. Follow the Usual Steps for Adding Devices.

     

    3.  After Scanning the QR code and selecting Device, you'll be taken to this page. Click on Request To Unbind 

    4. Enter in the Password Of the device and select Unbind Immediately. 

    5. Once the Unbinding is Successful you will receive a notification that it has been unbounded.
     


    6. You can Now Readd The device Normally 

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