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    How To Setup NVR

    Learn the step-by-step process of setting up an NVR system to effectively manage and record your surveillance footage.

     

    Whether you are Resetting an old NVR or Setting up a Brand new system. 
    There are a few traps for new players when setting up an NVR
    And here is a guide for setting one up from basics
     

    Out Of The Box State

    This guide is to assist in Setting up your NVR from an out of the Box State. 

    It is not necessary to reset your device to Fact. Default But highly recommended.

     

     

    How to factory default an NVR and Cameras

    NVR

    Factory Defaulting your Recorder

    To reset your device, refer to either of the following images.

    You can choose to reset back to factory defaults, removing all configuration and user settings on the recorder. This is done by clicking the factory reset button on the bottom left.

    To reset particular sections, tick the enable box then click apply and OK. The recorder may restart after any changes are applied. 

    Blue GUI

    Login > Main Menu > System(Setting)



    Black GUI

     Login > Main Menu > Operation  >System Maintain > Default



    Using the Reset Button (Select Recorders Only)

    Some recorders have a reset button on the PCB. Turn the recorder off then press and hold down the reset button, while holding the button down turn the recorder on. Once you hear a beep, release the button.

    NVR4PRO4


    NVR16COM3

    Cameras

    How To Reset IP Cameras

    Turret Cameras

    Reset Button under Flap

    AI turret cameras, or turret cameras built post 2021 usually have their reset button located under a flap next to the MicroSD card slot. Press and hold the reset button for 30 seconds while the camera is powered on to reset the camera.

    Reset Button on Mainboard

    Cameras built pre-2021 require the camera to be opened to expose the mainboard.

    Once opened, the button will on the edge of the mainboard (see left image), press and hold this button for 30 seconds while the camera is powered on. In some cases you may need to undo two screws holding the mainboard in place, as the the button may be on the underside or on the second board.
    When no button can be found, the reset may be performed by shorting two copper pads (see right image) for 30 seconds using a paperclip while the camera is powered on.

    Turret Camera reset locations for specific models

    VSIPC-4DIRMG 
    You will need to undo some screws to lift up the mainboard to access this reset button.
    VSIP1MPVDMINIIRC
    VSIP3MPVDMINIIRC 
    VSIP4MPVDMINIIRCA3.6
    You will have to undo 2x screws on the metal plate in order to lift up the mainboard to find this reset.
    VSIPE4MPVDMINIIRCB2.8
    VSIPE6MPVDMINIIRC3.6
    VSIPC-6DIRC
    VSIPE8MPVDIRMG 
    VSIP4MPVDIRME 
    Delete

    Vandal Dome Cameras

    To access the reset button on large vandal dome cameras, you will need to first remove the vandal dome (see left image) by removing 3 screws. 
    The most common style of reset button will be the one in the middle image. Press and hold it for 30 seconds while the camera is powered on to reset it.
    If there is no button, there may be copper pads you can short out for 30 seconds to reset the camera (right side of right image). There may also be four silver pads located where the reset button would usually be (left side of right image) you can short out two of vertically or diagonally for 30 seconds to reset the camera. Do not attempt to short any other part of the camera as you may cause irreversible damage.

    Large Vandal Dome Cameras

    To access the reset button on large vandal dome cameras, you will need to first remove the vandal dome (see left image) by removing 3 screws. 
    The reset button will then be located toward the edge of the housing, recessed into the plastic (see right image). Press and hold the button for 30 seconds to reset the camera.


    Vandal Dome Camera reset locations for specific models

    VSIPC-4DIRD
    Short out the two silver pins (E.g. by using a paperclip) for 30 seconds while the camera is powered on.
    OR short out the two copper coloured holes (Right side of image)
    VSIPC-4DIRMD
    Press and hold the button for 30 seconds OR if no button exists, short out 2 silver pins diagonally with wire for 30 seconds
    VSIP4MPVDIRMD 
    VSIP3MPVDIRM2.8-12 
    VSIP3MPVDMINIIR 
    (Mainboard may be black instead of green)
    VSIP4MPVDMINIIR 
    VSIP2MPVDIRLV2
    VSIPE8MPVDIRM
    Delete

    Bullet Cameras

    Most Bullet Cameras will have a flap that will reveal the MicroSD card slot and reset button. Press and hold the button for 30 seconds to reset the camera. Some cameras will not have a reset button, instead they will have two copper pads (see right image) which you can short out with a paperclip for 30 seconds to reset the camera.

    Bullet cameras without a flap

    For cameras without a reset flap you will need to remove the front of the camera (e.g by unscrewing it for cylindrical cameras) to access the reset button. Some cameras will have a physical button to press and hold for 30 seconds to reset it. Other cameras (see right image) will have copper pads to short out for 30 seconds to reset the camera.


    Bullet Camera reset locations for specific models

    VSIPC-4BIRS
    Short out two of the copper pads (E.g by using a paperclip) for 30 seconds while the camera is powered on.
    VSIP3MPFBIRM2.8-12 
    Short out two of the copper pads (E.g by using a paperclip) for 30 seconds while the camera is powered on.
    VSIP4MPFBIRM2.8-12
    Short out two of the silver pins (E.g by using a paperclip) for 30 seconds while the camera is powered on.
    VSIP4MPFBIRMD
    VSIP8MPFBIRMD 
    VSIPE2MPFBMINIIR 
    Delete

    PTZ Cameras


    PTZ Camera reset locations for specific models

    VIP2MPPTZIRW
    You will have to undo 4 screws on the back to get access.
    VSIP2MPPTZCV3
    Remove the outer shell and round lens cover (4 x Phillips screws)
    Press & hold button for 30 seconds.
    VSIP2MPPTZV3
    There will be two screws on opposite sides that you will need to remove to take the plastic housing off.

    Then Press & hold the golden button for 30 seconds to reset the camera.
    Delete

    Fisheye Cameras

    To reset a fisheye camera, you will need to undo three screws on the base of the camera to expose the mainboard.
    Once the Mainboard is exposed, press and hold the reset button for 30 seconds to reset the camera.

     

     
     

    Making Connections

    Setting up the connections

    Cameras connected to NVR

    Cameras Connected to Network

     
     

    Initialising settings on NVR Unit

    Setup Network settings

    Applying Changes

    Make sure to hit “Apply” after you change a setting as when you leave that page your settings will revert to last save.

     
    		 Navigate to Main Menu and select Network settings

     

    By selecting the top box and the modify pencil

    you can change the IP settings.

     

    The image on the left shows the default settings,

    but you should consult a Network Admin regarding what address suits your requirement.


     
    		You can activate DHCP (as seen on the left)

    This means an address will automatically be assigned by the network

    Or choose a static address

    e.g.
    If the Gateway is: - - - 123.456.789.1

    & the Subnet Mask is:- - - 255.255.255.0

    The IP Addr. should be:- - - 123.456.789.[XXX]
    (where XXX is some number that tests available).

     

    and where the IP Address of the router 

    of that network is the same as the Gateway.
    (e.g. Telstra routers are 192.168.0.1)

    You may also want to change the IP Address of the

    switch ports, which you're cameras will be initialized to. 
    This address will be the gateway for any cameras attached directly to the NVR.

     

     

     

     

     

     

     
     

    Adding Cameras

    Camera Passwords

    If your cameras have already been initialized - but has an unknown password, 
    it is advised to factory default the cameras to an uninitialized state (See ‘How To’ Above) - even if it is inconvenient.

    If your cameras have already been initialized - but have a know password, 
    it is advised to change the password to the same as the NVR. 
    either via the web interface, or via the NVR.

     

    Changing Camera Passwords

    How to Login to Web Interface of an IP Camera

    There are two methods to connect to an IP camera's web interface, depending on how the camera is connected to the recorder. The reason to connect directly to the web interface, is to adjust specific settings that are unable to be setup from the recorder. Such as PTZ camera idle motion settings, and ANPR camera settings.

    Accessing Cameras that are directly connected to an NVR

    Delete

    Warning

    This option will only work if the NVR is on Black UI firmware and if the cameras are currently working on the NVR and have a green status on the camera list page. 
    If the NVR is on old firmware, or you are accessing the camera's web interface to fix an issue (e.g conf.LoginErrorNo-20, Account Locked, etc) you will need to use the POE switch option, but treat the NVR's inbuilt POE ports as a POE switch.

    When using a recorder with inbuilt PoE ports, the cameras that are connected will automatically get assigned an IP address from the recorder.
    In order to login to the camera, we first need to login to the NVR. This method works on recorders that are using the black user interface.

    1. Connect your computer to the same network as the recorder.
    2. If there is internet access, your computer should receive an IP address in the same IP address range of the recorder. If your computer does not receive an IP address or there is no modem/router, see the "Changing the IP address on a Windows Computer" section to statically assign an IP address in the same range as the recorders IP address.

    3. On the recorder, go to Main Menu > Network. Note down the IP address of the recorder.

    4. On the computer, open Internet Explorer and enter the IP address of the recorder.
    5. If the computer is able to see the recorder, you will see a login page. Enter the recorders username and password.
    6. Select Setting > Camera > Camera List.
    7. Next to each camera, there will be a  icon. Select the icon next to the camera you wish to connect to.
    8. A new page will open, bringing up the login page for the camera. Enter the username and password for the camera. Usually, the username is admin, and the password is the same as the recorder.

     

    Connecting to cameras that are connected via a PoE switch.

    This guide requires that the recorder and camera are already setup for network access. If the camera is not currently connected to the NVR, you may need to assign an IP address to your PC/Laptop Manually, see the "Changing the IP address on a Windows Computer" below to statically assign an IP address in the same range as the cameras IP address.

    Changing the IP address on a Windows Computer - If no Modem/Router is connected

    Follow the below steps to manually assign an IP address to a Windows computer, this will need to be done if the recorder/camera you are connecting to is not connected to a local network where DHCP is being assigned to devices.

    1. Open Settings.
    2. Select Network & Internet.

    3. Select Status, then Change Adapter Options.
       
    4. Right-click the network adapter you want to change the IP address for, and select Properties.
    5. Select the Internet Protocol Version 4 (TCP/IPv4) item.
    6. Click Use the following IP address and enter an IP address in the same range as the device you are trying to access. (E.g when trying to access 192.168.1.108 use a IP address in the 192.168.1.x range.) Note: This cannot be the same as the device you are trying to connect to or any other device on the same network. Save your changes on both windows.
    7. Type the IP address of the device you are trying to access into the address bar of your web browser.
    8. Once finished configuring the device, change the adapter settings back to normal by following steps 1-6 and clicking Obtain an IP address automatically.
    1. Connect the computer to the same network as the cameras.

    2. Download the Config tool program.
    3. Once the download is complete, extract the zip file, and open the ConfigTool.exe file.
       
    4. Select the button, devices that are found on the network will be listed.
    5. Click the Web button next to the camera you would like to login to.
    6. A new page will open, bringing up the login page for the camera. Enter the username and password for the camera. Usually, the username is admin, and the password is the same as the recorder.

    How to fix 

    If you see this error, it means Camera Registration is trying to access your camera with the incorrect login information.

    Cameras plugged into a Switch

    If you know the password of the camera, you will just need to update the password of the camera in Camera Registration.

    (Black GUI) Update Password in Camera List

    Open Camera Registration by right clicking and selecting  Main Menu > Camera > Camera List

    Click on the Modify pencil of the camera with the error. It's Status will likely be red.

    Enter the password of the Camera (You would have set this during the initialisation process in Config Tool) and click Connect, then OK. 

    If you still see the Account Locked error, you may need to reboot the camera by unplugging it briefly.

    (Blue GUI) Update Password in Camera Registration

    Open Camera Registration by right clicking and selecting Camera Registration OR by Navigating to Main Menu > Camera > Registration

    Click on the Modify pencil of the camera with the error. It's Status will likely be red.

    Enter the password of the Camera (You would have set this during the initialisation process in Config Tool) and click Connect, then OK. 

    If you still see the Account Locked error, you may need to reboot the camera by unplugging it briefly.

    If you don't know the password of the Camera you will have to reset it.

    Reset IP Camera Guide

    Turret Cameras

    Reset Button under Flap

    AI turret cameras, or turret cameras built post 2021 usually have their reset button located under a flap next to the MicroSD card slot. Press and hold the reset button for 30 seconds while the camera is powered on to reset the camera.

    Reset Button on Mainboard

    Cameras built pre-2021 require the camera to be opened to expose the mainboard.

    Once opened, the button will on the edge of the mainboard (see left image), press and hold this button for 30 seconds while the camera is powered on. In some cases you may need to undo two screws holding the mainboard in place, as the the button may be on the underside or on the second board.
    When no button can be found, the reset may be performed by shorting two copper pads (see right image) for 30 seconds using a paperclip while the camera is powered on.

    Turret Camera reset locations for specific models

    VSIPC-4DIRMG 
    You will need to undo some screws to lift up the mainboard to access this reset button.
    VSIP1MPVDMINIIRC
    VSIP3MPVDMINIIRC 
    VSIP4MPVDMINIIRCA3.6
    You will have to undo 2x screws on the metal plate in order to lift up the mainboard to find this reset.
    VSIPE4MPVDMINIIRCB2.8
    VSIPE6MPVDMINIIRC3.6
    VSIPC-6DIRC
    VSIPE8MPVDIRMG 
    VSIP4MPVDIRME 
    Delete

    Vandal Dome Cameras

    To access the reset button on large vandal dome cameras, you will need to first remove the vandal dome (see left image) by removing 3 screws. 
    The most common style of reset button will be the one in the middle image. Press and hold it for 30 seconds while the camera is powered on to reset it.
    If there is no button, there may be copper pads you can short out for 30 seconds to reset the camera (right side of right image). There may also be four silver pads located where the reset button would usually be (left side of right image) you can short out two of vertically or diagonally for 30 seconds to reset the camera. Do not attempt to short any other part of the camera as you may cause irreversible damage.

    Large Vandal Dome Cameras

    To access the reset button on large vandal dome cameras, you will need to first remove the vandal dome (see left image) by removing 3 screws. 
    The reset button will then be located toward the edge of the housing, recessed into the plastic (see right image). Press and hold the button for 30 seconds to reset the camera.


    Vandal Dome Camera reset locations for specific models

    VSIPC-4DIRD
    Short out the two silver pins (E.g. by using a paperclip) for 30 seconds while the camera is powered on.
    OR short out the two copper coloured holes (Right side of image)
    VSIPC-4DIRMD
    Press and hold the button for 30 seconds OR if no button exists, short out 2 silver pins diagonally with wire for 30 seconds
    VSIP4MPVDIRMD 
    VSIP3MPVDIRM2.8-12 
    VSIP3MPVDMINIIR 
    (Mainboard may be black instead of green)
    VSIP4MPVDMINIIR 
    VSIP2MPVDIRLV2
    VSIPE8MPVDIRM
    Delete

    Bullet Cameras

    Most Bullet Cameras will have a flap that will reveal the MicroSD card slot and reset button. Press and hold the button for 30 seconds to reset the camera. Some cameras will not have a reset button, instead they will have two copper pads (see right image) which you can short out with a paperclip for 30 seconds to reset the camera.

    Bullet cameras without a flap

    For cameras without a reset flap you will need to remove the front of the camera (e.g by unscrewing it for cylindrical cameras) to access the reset button. Some cameras will have a physical button to press and hold for 30 seconds to reset it. Other cameras (see right image) will have copper pads to short out for 30 seconds to reset the camera.


    Bullet Camera reset locations for specific models

    VSIPC-4BIRS
    Short out two of the copper pads (E.g by using a paperclip) for 30 seconds while the camera is powered on.
    VSIP3MPFBIRM2.8-12 
    Short out two of the copper pads (E.g by using a paperclip) for 30 seconds while the camera is powered on.
    VSIP4MPFBIRM2.8-12
    Short out two of the silver pins (E.g by using a paperclip) for 30 seconds while the camera is powered on.
    VSIP4MPFBIRMD
    VSIP8MPFBIRMD 
    VSIPE2MPFBMINIIR 
    Delete

    PTZ Cameras


    PTZ Camera reset locations for specific models

    VIP2MPPTZIRW
    You will have to undo 4 screws on the back to get access.
    VSIP2MPPTZCV3
    Remove the outer shell and round lens cover (4 x Phillips screws)
    Press & hold button for 30 seconds.
    VSIP2MPPTZV3
    There will be two screws on opposite sides that you will need to remove to take the plastic housing off.

    Then Press & hold the golden button for 30 seconds to reset the camera.
    Delete

    Fisheye Cameras

    To reset a fisheye camera, you will need to undo three screws on the base of the camera to expose the mainboard.
    Once the Mainboard is exposed, press and hold the reset button for 30 seconds to reset the camera.

    You will then need to initialise and add the camera to the recorder again.

    Camera Initialisation Guide

    Initialising a camera is the process of setting a password on it. All cameras manufactured post 2018 need to be initialised before use. 
    If connected to the POE Port of an NVR manufacturer post 2018 this process should happen automatically.

    Option 1 - Initialisation via the Web Interface

    The Camera will need to be connected to the Laptop via an Ethernet cable.
    You can access the Web Interface by entering the camera's IP address into the address bar of Internet Explorer. 192.168.1.108 is the default IP of our cameras. 
    You may need to change the IP address of your computer to reach it.

    How to change the IP Address of your computer

    1. Open Settings.
    2. Select Network & Internet.

    3. Select Status, then Change Adapter Options.
       
    4. Right-click the network adapter you want to change the IP address for, and select Properties.
    5. Select the Internet Protocol Version 4 (TCP/IPv4) item.
    6. Click Use the following IP address and enter an IP address in the same range as the device you are trying to access. (E.g when trying to access 192.168.1.108 use a IP address in the 192.168.1.x range.) Note: This cannot be the same as the device you are trying to connect to or any other device on the same network. Save your changes on both windows.
    7. Type the IP address of the device you are trying to access into the address bar of your web browser.
    8. Once finished configuring the device, change the adapter settings back to normal by following steps 1-6 and clicking Obtain an IP address automatically.

    Delete

    How to initialise a camera via Web interface 5.0

    1. Select your Region and Language.
    2. Select your Time Zone, then press Sync with PC to sync your cameras time with the PCs time.
    3. Enter a password and recovery email.
    4. Ensure P2P is enabled, then press Next.
    5. Click End.
    Delete

    How to initialise a camera via Web interface 3.0

    Initialize the camera by entering a new password (It will need to be at least 8 characters long), then click Save.

    Ensure P2P is enabled and click Next

    Click Next.

    If prompted, select a region and click Save

    Delete


    Delete

    Option 2 - Initialisation via the Config Tool

    The initialisation process can also be performed using the latest version of our Config Tool - Please see the images below showing how this is done.  To speed up the process the Config Tool also allows you to initialise multiple cameras at once.

    1. Download and open Config Tool.
    2. Put a check in the box next to the device you would like to Initialise, and select the Initialize button.
    3. Select the Initialize button.
    4. Enter a password, that is at least 8 characters, and is a mix of letters and numbers. Enter an email address, this will be used if the password is ever forgotten. Select Next.
    5. Depending on the installation requirements, you can check or uncheck the boxes for Easy4IP (P2P Remote Access) and Auto-check for updates. Select OK.
    6. If the status shows as Initialized, the process was completed successfully.
    Delete

    Camera plugged into back of an NVR

    If you know the password of the camera, you will just need to update the password of the camera in Camera Registration.

    (Black GUI) Update Password in Camera Registration

    Open Camera Registration by right clicking and selecting  Main Menu > Camera > Camera List

    Click on the Modify pencil of the camera with the error. It's Status will likely be red.

    Enter the password of the Camera (You would have set this during the initialisation process in Config Tool) and click "Connect", then "OK". 

    If you still see the Account Locked error, you may need to reboot the camera by unplugging it briefly.

    (Blue GUI) Update Password in Camera Registration

    Open Camera Registration by right clicking and selecting "Camera Registration" OR by Navigating to Main Menu > Camera > Registration

    Click on the Modify pencil of the camera with the error. It's Status will likely be red.

    Enter the password of the Camera (You would have set this during the initialisation process in Config Tool) and click "Connect", then "OK". 

    If you still see the Account Locked error, you may need to reboot the camera by unplugging it briefly.



    If you don't know the password of the camera, you will need to reset it. 

    Reset IP Camera Guide

    Turret Cameras

    Reset Button under Flap

    AI turret cameras, or turret cameras built post 2021 usually have their reset button located under a flap next to the MicroSD card slot. Press and hold the reset button for 30 seconds while the camera is powered on to reset the camera.

    Reset Button on Mainboard

    Cameras built pre-2021 require the camera to be opened to expose the mainboard.

    Once opened, the button will on the edge of the mainboard (see left image), press and hold this button for 30 seconds while the camera is powered on. In some cases you may need to undo two screws holding the mainboard in place, as the the button may be on the underside or on the second board.
    When no button can be found, the reset may be performed by shorting two copper pads (see right image) for 30 seconds using a paperclip while the camera is powered on.

    Turret Camera reset locations for specific models

    VSIPC-4DIRMG 
    You will need to undo some screws to lift up the mainboard to access this reset button.
    VSIP1MPVDMINIIRC
    VSIP3MPVDMINIIRC 
    VSIP4MPVDMINIIRCA3.6
    You will have to undo 2x screws on the metal plate in order to lift up the mainboard to find this reset.
    VSIPE4MPVDMINIIRCB2.8
    VSIPE6MPVDMINIIRC3.6
    VSIPC-6DIRC
    VSIPE8MPVDIRMG 
    VSIP4MPVDIRME 
    Delete

    Vandal Dome Cameras

    To access the reset button on large vandal dome cameras, you will need to first remove the vandal dome (see left image) by removing 3 screws. 
    The most common style of reset button will be the one in the middle image. Press and hold it for 30 seconds while the camera is powered on to reset it.
    If there is no button, there may be copper pads you can short out for 30 seconds to reset the camera (right side of right image). There may also be four silver pads located where the reset button would usually be (left side of right image) you can short out two of vertically or diagonally for 30 seconds to reset the camera. Do not attempt to short any other part of the camera as you may cause irreversible damage.

    Large Vandal Dome Cameras

    To access the reset button on large vandal dome cameras, you will need to first remove the vandal dome (see left image) by removing 3 screws. 
    The reset button will then be located toward the edge of the housing, recessed into the plastic (see right image). Press and hold the button for 30 seconds to reset the camera.


    Vandal Dome Camera reset locations for specific models

    VSIPC-4DIRD
    Short out the two silver pins (E.g. by using a paperclip) for 30 seconds while the camera is powered on.
    OR short out the two copper coloured holes (Right side of image)
    VSIPC-4DIRMD
    Press and hold the button for 30 seconds OR if no button exists, short out 2 silver pins diagonally with wire for 30 seconds
    VSIP4MPVDIRMD 
    VSIP3MPVDIRM2.8-12 
    VSIP3MPVDMINIIR 
    (Mainboard may be black instead of green)
    VSIP4MPVDMINIIR 
    VSIP2MPVDIRLV2
    VSIPE8MPVDIRM
    Delete

    Bullet Cameras

    Most Bullet Cameras will have a flap that will reveal the MicroSD card slot and reset button. Press and hold the button for 30 seconds to reset the camera. Some cameras will not have a reset button, instead they will have two copper pads (see right image) which you can short out with a paperclip for 30 seconds to reset the camera.

    Bullet cameras without a flap

    For cameras without a reset flap you will need to remove the front of the camera (e.g by unscrewing it for cylindrical cameras) to access the reset button. Some cameras will have a physical button to press and hold for 30 seconds to reset it. Other cameras (see right image) will have copper pads to short out for 30 seconds to reset the camera.


    Bullet Camera reset locations for specific models

    VSIPC-4BIRS
    Short out two of the copper pads (E.g by using a paperclip) for 30 seconds while the camera is powered on.
    VSIP3MPFBIRM2.8-12 
    Short out two of the copper pads (E.g by using a paperclip) for 30 seconds while the camera is powered on.
    VSIP4MPFBIRM2.8-12
    Short out two of the silver pins (E.g by using a paperclip) for 30 seconds while the camera is powered on.
    VSIP4MPFBIRMD
    VSIP8MPFBIRMD 
    VSIPE2MPFBMINIIR 
    Delete

    PTZ Cameras


    PTZ Camera reset locations for specific models

    VIP2MPPTZIRW
    You will have to undo 4 screws on the back to get access.
    VSIP2MPPTZCV3
    Remove the outer shell and round lens cover (4 x Phillips screws)
    Press & hold button for 30 seconds.
    VSIP2MPPTZV3
    There will be two screws on opposite sides that you will need to remove to take the plastic housing off.

    Then Press & hold the golden button for 30 seconds to reset the camera.
    Delete

    Fisheye Cameras

    To reset a fisheye camera, you will need to undo three screws on the base of the camera to expose the mainboard.
    Once the Mainboard is exposed, press and hold the reset button for 30 seconds to reset the camera.


     
     


    Assuming The cameras have been set to ‘Out of the box’ Factory Default state or a ‘Password compatible’ state.
    and
    Assuming the cameras have been connected as seen above.

    Initializing Camera

    		  
    		 
    		Initialize IP Address
    		Add Camera
    		Wait for Status to change Red → Green
     
     

    Manually Adding Camera

    Manually adding a camera is how you can add either problematic cameras or 3rd party camera

     

    By changing Manufacturer you can adapt other 3rd party cameras.

     
     
     
     

    Date Time

    Set time according to 
    Timezone & DST (Daylight Savings Time)

    The NTP Server Addr on left has shown to 

    be adequate for most uses.

     

     

     
     

    Record Scheduling

    Set Storage → Record settings on when you want the unit to record and what type of activation/record do you want
    The sheduling settings are the same in Snapshot and need to be set separately. 

    General - Constant Recording

     

    Motion - Starts recording (+ Pre record) when motion is detected. 

    *Requires Alarm → Motion detection to be active.

     

    Alarm - Activated when external alarm pin is active.

     

    M&A - (Motion & Alarm)

     

    Intelligent - Used for Smart Motion Detection (SMD)  ,IVS Rules and other AI detection means.

     

    POS - Point of Sales, (Not recommended)
    Requires custom firmware and only works with Comcash via IP

    JMSC via IP
    		Clicking Icon opens Period Adjustment
     
     

    Changing Password

     

     
     

    Setting up Events and Triggers

    How to schedule IVS and Motion Detection Periods

    Delete

    Info

    NVRs on Type F or Type L 2022-03-22 Firmware (or newer) can schedule Motion and IVS periods via the NVR.

    NVRs on older firmware or that use other firmware types must schedule it via the the camera's web interface.

    Motion Detection

    Motion Detection Period Scheduling via the NVR

    1. Navigate to Alarm > Video Detection > Motion Detection.
    2. Select the Setting button next to Schedule.
    3. Adjust the Schedule to suit your requirements, then click OK.
    4. Click OK on the prompt Do you want to make the configured arming period the same as the camera?
    Delete

    Motion Detection Period Scheduling via Camera Web Interface

    1. Log into the camera's web interface

    How to log into the camera's web interface

    There are two methods to connect to an IP camera's web interface, depending on how the camera is connected to the recorder. The reason to connect directly to the web interface, is to adjust specific settings that are unable to be setup from the recorder. Such as PTZ camera idle motion settings, and ANPR camera settings.

    Accessing Cameras that are directly connected to an NVR

    Delete

    Warning

    This option will only work if the NVR is on Black UI firmware and if the cameras are currently working on the NVR and have a green status on the camera list page. 
    If the NVR is on old firmware, or you are accessing the camera's web interface to fix an issue (e.g conf.LoginErrorNo-20, Account Locked, etc) you will need to use the POE switch option, but treat the NVR's inbuilt POE ports as a POE switch.

    When using a recorder with inbuilt PoE ports, the cameras that are connected will automatically get assigned an IP address from the recorder.
    In order to login to the camera, we first need to login to the NVR. This method works on recorders that are using the black user interface.

    1. Connect your computer to the same network as the recorder.
    2. If there is internet access, your computer should receive an IP address in the same IP address range of the recorder. If your computer does not receive an IP address or there is no modem/router, see the "Changing the IP address on a Windows Computer" section to statically assign an IP address in the same range as the recorders IP address.

    3. On the recorder, go to Main Menu > Network. Note down the IP address of the recorder.

    4. On the computer, open Internet Explorer and enter the IP address of the recorder.
    5. If the computer is able to see the recorder, you will see a login page. Enter the recorders username and password.
    6. Select Setting > Camera > Camera List.
    7. Next to each camera, there will be a  icon. Select the icon next to the camera you wish to connect to.
    8. A new page will open, bringing up the login page for the camera. Enter the username and password for the camera. Usually, the username is admin, and the password is the same as the recorder.

     

    Connecting to cameras that are connected via a PoE switch.

    This guide requires that the recorder and camera are already setup for network access. If the camera is not currently connected to the NVR, you may need to assign an IP address to your PC/Laptop Manually, see the "Changing the IP address on a Windows Computer" below to statically assign an IP address in the same range as the cameras IP address.

    Changing the IP address on a Windows Computer - If no Modem/Router is connected

    Follow the below steps to manually assign an IP address to a Windows computer, this will need to be done if the recorder/camera you are connecting to is not connected to a local network where DHCP is being assigned to devices.

    1. Open Settings.
    2. Select Network & Internet.

    3. Select Status, then Change Adapter Options.
       
    4. Right-click the network adapter you want to change the IP address for, and select Properties.
    5. Select the Internet Protocol Version 4 (TCP/IPv4) item.
    6. Click Use the following IP address and enter an IP address in the same range as the device you are trying to access. (E.g when trying to access 192.168.1.108 use a IP address in the 192.168.1.x range.) Note: This cannot be the same as the device you are trying to connect to or any other device on the same network. Save your changes on both windows.
    7. Type the IP address of the device you are trying to access into the address bar of your web browser.
    8. Once finished configuring the device, change the adapter settings back to normal by following steps 1-6 and clicking Obtain an IP address automatically.
    1. Connect the computer to the same network as the cameras.

    2. Download the Config tool program.
    3. Once the download is complete, extract the zip file, and open the ConfigTool.exe file.
       
    4. Select the button, devices that are found on the network will be listed.
    5. Click the Web button next to the camera you would like to login to.
    6. A new page will open, bringing up the login page for the camera. Enter the username and password for the camera. Usually, the username is admin, and the password is the same as the recorder.

    2. Navigate to Setting > Event > Video Detection > Motion Detection
    3. Click on Setting next to Period.
    4. Fill out the Period Settings, then click Save.

    5. Click Save.

    IVS (Tripwire, Intrusion, etc)

    IVS Period Scheduling via NVR

    When editing the IVS rule, select the 

    1. Navigate to the IVS rule you wish to edit.
    2. Select the Setting button next to Schedule.
    3. Adjust the Schedule to suit your requirements, then click OK.
    4. Click OK on the prompt Do you want to make the configured arming period the same as the camera?
    Delete

    IVS Period Scheduling via Camera Web Interface (Old GUI - Grey)

    1. Log into the camera's web interface

    How to log into the camera's web interface

    There are two methods to connect to an IP camera's web interface, depending on how the camera is connected to the recorder. The reason to connect directly to the web interface, is to adjust specific settings that are unable to be setup from the recorder. Such as PTZ camera idle motion settings, and ANPR camera settings.

    Accessing Cameras that are directly connected to an NVR

    Delete

    Warning

    This option will only work if the NVR is on Black UI firmware and if the cameras are currently working on the NVR and have a green status on the camera list page. 
    If the NVR is on old firmware, or you are accessing the camera's web interface to fix an issue (e.g conf.LoginErrorNo-20, Account Locked, etc) you will need to use the POE switch option, but treat the NVR's inbuilt POE ports as a POE switch.

    When using a recorder with inbuilt PoE ports, the cameras that are connected will automatically get assigned an IP address from the recorder.
    In order to login to the camera, we first need to login to the NVR. This method works on recorders that are using the black user interface.

    1. Connect your computer to the same network as the recorder.
    2. If there is internet access, your computer should receive an IP address in the same IP address range of the recorder. If your computer does not receive an IP address or there is no modem/router, see the "Changing the IP address on a Windows Computer" section to statically assign an IP address in the same range as the recorders IP address.

    3. On the recorder, go to Main Menu > Network. Note down the IP address of the recorder.

    4. On the computer, open Internet Explorer and enter the IP address of the recorder.
    5. If the computer is able to see the recorder, you will see a login page. Enter the recorders username and password.
    6. Select Setting > Camera > Camera List.
    7. Next to each camera, there will be a  icon. Select the icon next to the camera you wish to connect to.
    8. A new page will open, bringing up the login page for the camera. Enter the username and password for the camera. Usually, the username is admin, and the password is the same as the recorder.

     

    Connecting to cameras that are connected via a PoE switch.

    This guide requires that the recorder and camera are already setup for network access. If the camera is not currently connected to the NVR, you may need to assign an IP address to your PC/Laptop Manually, see the "Changing the IP address on a Windows Computer" below to statically assign an IP address in the same range as the cameras IP address.

    Changing the IP address on a Windows Computer - If no Modem/Router is connected

    Follow the below steps to manually assign an IP address to a Windows computer, this will need to be done if the recorder/camera you are connecting to is not connected to a local network where DHCP is being assigned to devices.

    1. Open Settings.
    2. Select Network & Internet.

    3. Select Status, then Change Adapter Options.
       
    4. Right-click the network adapter you want to change the IP address for, and select Properties.
    5. Select the Internet Protocol Version 4 (TCP/IPv4) item.
    6. Click Use the following IP address and enter an IP address in the same range as the device you are trying to access. (E.g when trying to access 192.168.1.108 use a IP address in the 192.168.1.x range.) Note: This cannot be the same as the device you are trying to connect to or any other device on the same network. Save your changes on both windows.
    7. Type the IP address of the device you are trying to access into the address bar of your web browser.
    8. Once finished configuring the device, change the adapter settings back to normal by following steps 1-6 and clicking Obtain an IP address automatically.
    1. Connect the computer to the same network as the cameras.

    2. Download the Config tool program.
    3. Once the download is complete, extract the zip file, and open the ConfigTool.exe file.
       
    4. Select the button, devices that are found on the network will be listed.
    5. Click the Web button next to the camera you would like to login to.
    6. A new page will open, bringing up the login page for the camera. Enter the username and password for the camera. Usually, the username is admin, and the password is the same as the recorder.

    2. Navigate to Setting > Event > IVS

    3. Click on Setting next to Period.

    4. Fill out the Period Settings, then click Save.
    5. Click Save.

    IVS Period Scheduling via Camera Web Interface (New GUI - White/Blue)

    1. Log into the camera's web interface

    How to log into the camera's web interface

    How to Login to Web Interface of an IP Camera

    There are two methods to connect to an IP Camera, depending on how the camera is ...


    2. Navigate to IP Camera > AI >
    ('IP Camera' top left at main meu)



    3. Enable IVS click Next
    4. Click Add Rule

    5. Draw Rule (Yellow line)
    6. Change Schedule (Optional)
    7. Add or Remove Event Linkage depending on what action you want (Snapshot, Record, Alarm, etc)


    8. Click Apply.


    Delete


    How to Schedule Notifications

    Scheduling Notifications via NVR Disarming

    Delete

    Info

    NVRs on Type F or Type L 2022-03-22 Firmware (or newer) can disable notifications when disarming is active.

    NVRs on older firmware or on different versions do not support this feature, please see the other sections for workarounds.

    On newer versions of firmware notifications for events (IVS, Motion, etc) can be disabled if disarming is active on an NVR.

    Disarming can be activated via the NVR under Alarm > Disarming and on the DMSS app under Device Details > Disable Alarm Linkage. Disarming can also be schedule under Alarm > Disarming on the NVR.

    How to schedule Notifications via the NVR's disarming period

    1. Navigate to Main Menu > Alarm > Disarming
    2. Set Event Notifications to Close/Off, click OK on the prompt, then click Apply.
    3. Enable Disarm by Period, then click Setting next to Duration of Disarm by Period.
    4. Set the Schedule, then click OK. Then click Apply.
    Delete

    Scheduling the Notifications in DMSS

    Delete

    Info

    The NVR must be on 2020 of later firmware in order to use set the Notification period on DMSS.
    NVRs on older firmware are unable to use this feature.

    In the current version of DMSS, for each compatible device you can set an active notification period.
    Currently there is no way to schedule different time periods for different days. The same 24h time period applies to all 7 days of the week.

    How to Schedule Notifications in DMSS

    Tap on  next to the device you want to schedule notifications for.

    Then on the pop-up tap Device Details
    Tap on Notification
    Tap on Period Settings

    Set the Start and End time for the active period you wish to receive notifications for.
    This will apply to ALL days of the week

    Tap , then Save
    Delete

    Changing the active hours of Motion Detection and IVS

    If your notifications are for Motion Detection or IVS and you wish to have a different active notification period for different days of the week, there is a workaround. 

    In the Web Interface of the camera you can set the active hours for the IVS rule or Motion Detection to only be active during the hours you want to receive notifications. Please be advised that if you configure your camera to do this Motion Detection and IVS will not be active outside of these hours; no IVS or Motion will be triggered or recorded.

    How to Change the Active Hours of Motion Detection and IVS

    Delete

    Info

    NVRs on Type F or Type L 2022-03-22 Firmware (or newer) can schedule Motion and IVS periods via the NVR.

    NVRs on older firmware or that use other firmware types must schedule it via the the camera's web interface.

    Motion Detection

    Motion Detection Period Scheduling via the NVR

    1. Navigate to Alarm > Video Detection > Motion Detection.
    2. Select the Setting button next to Schedule.
    3. Adjust the Schedule to suit your requirements, then click OK.
    4. Click OK on the prompt Do you want to make the configured arming period the same as the camera?
    Delete

    Motion Detection Period Scheduling via Camera Web Interface

    1. Log into the camera's web interface

    How to log into the camera's web interface

    There are two methods to connect to an IP camera's web interface, depending on how the camera is connected to the recorder. The reason to connect directly to the web interface, is to adjust specific settings that are unable to be setup from the recorder. Such as PTZ camera idle motion settings, and ANPR camera settings.

    Accessing Cameras that are directly connected to an NVR

    Delete

    Warning

    This option will only work if the NVR is on Black UI firmware and if the cameras are currently working on the NVR and have a green status on the camera list page. 
    If the NVR is on old firmware, or you are accessing the camera's web interface to fix an issue (e.g conf.LoginErrorNo-20, Account Locked, etc) you will need to use the POE switch option, but treat the NVR's inbuilt POE ports as a POE switch.

    When using a recorder with inbuilt PoE ports, the cameras that are connected will automatically get assigned an IP address from the recorder.
    In order to login to the camera, we first need to login to the NVR. This method works on recorders that are using the black user interface.

    1. Connect your computer to the same network as the recorder.
    2. If there is internet access, your computer should receive an IP address in the same IP address range of the recorder. If your computer does not receive an IP address or there is no modem/router, see the "Changing the IP address on a Windows Computer" section to statically assign an IP address in the same range as the recorders IP address.

    3. On the recorder, go to Main Menu > Network. Note down the IP address of the recorder.

    4. On the computer, open Internet Explorer and enter the IP address of the recorder.
    5. If the computer is able to see the recorder, you will see a login page. Enter the recorders username and password.
    6. Select Setting > Camera > Camera List.
    7. Next to each camera, there will be a  icon. Select the icon next to the camera you wish to connect to.
    8. A new page will open, bringing up the login page for the camera. Enter the username and password for the camera. Usually, the username is admin, and the password is the same as the recorder.

     

    Connecting to cameras that are connected via a PoE switch.

    This guide requires that the recorder and camera are already setup for network access. If the camera is not currently connected to the NVR, you may need to assign an IP address to your PC/Laptop Manually, see the "Changing the IP address on a Windows Computer" below to statically assign an IP address in the same range as the cameras IP address.

    Changing the IP address on a Windows Computer - If no Modem/Router is connected

    Follow the below steps to manually assign an IP address to a Windows computer, this will need to be done if the recorder/camera you are connecting to is not connected to a local network where DHCP is being assigned to devices.

    1. Open Settings.
    2. Select Network & Internet.

    3. Select Status, then Change Adapter Options.
       
    4. Right-click the network adapter you want to change the IP address for, and select Properties.
    5. Select the Internet Protocol Version 4 (TCP/IPv4) item.
    6. Click Use the following IP address and enter an IP address in the same range as the device you are trying to access. (E.g when trying to access 192.168.1.108 use a IP address in the 192.168.1.x range.) Note: This cannot be the same as the device you are trying to connect to or any other device on the same network. Save your changes on both windows.
    7. Type the IP address of the device you are trying to access into the address bar of your web browser.
    8. Once finished configuring the device, change the adapter settings back to normal by following steps 1-6 and clicking Obtain an IP address automatically.
    1. Connect the computer to the same network as the cameras.

    2. Download the Config tool program.
    3. Once the download is complete, extract the zip file, and open the ConfigTool.exe file.
       
    4. Select the button, devices that are found on the network will be listed.
    5. Click the Web button next to the camera you would like to login to.
    6. A new page will open, bringing up the login page for the camera. Enter the username and password for the camera. Usually, the username is admin, and the password is the same as the recorder.

    2. Navigate to Setting > Event > Video Detection > Motion Detection
    3. Click on Setting next to Period.
    4. Fill out the Period Settings, then click Save.

    5. Click Save.

    IVS (Tripwire, Intrusion, etc)

    IVS Period Scheduling via NVR

    When editing the IVS rule, select the 

    1. Navigate to the IVS rule you wish to edit.
    2. Select the Setting button next to Schedule.
    3. Adjust the Schedule to suit your requirements, then click OK.
    4. Click OK on the prompt Do you want to make the configured arming period the same as the camera?
    Delete

    IVS Period Scheduling via Camera Web Interface (Old GUI - Grey)

    1. Log into the camera's web interface

    How to log into the camera's web interface

    There are two methods to connect to an IP camera's web interface, depending on how the camera is connected to the recorder. The reason to connect directly to the web interface, is to adjust specific settings that are unable to be setup from the recorder. Such as PTZ camera idle motion settings, and ANPR camera settings.

    Accessing Cameras that are directly connected to an NVR

    Delete

    Warning

    This option will only work if the NVR is on Black UI firmware and if the cameras are currently working on the NVR and have a green status on the camera list page. 
    If the NVR is on old firmware, or you are accessing the camera's web interface to fix an issue (e.g conf.LoginErrorNo-20, Account Locked, etc) you will need to use the POE switch option, but treat the NVR's inbuilt POE ports as a POE switch.

    When using a recorder with inbuilt PoE ports, the cameras that are connected will automatically get assigned an IP address from the recorder.
    In order to login to the camera, we first need to login to the NVR. This method works on recorders that are using the black user interface.

    1. Connect your computer to the same network as the recorder.
    2. If there is internet access, your computer should receive an IP address in the same IP address range of the recorder. If your computer does not receive an IP address or there is no modem/router, see the "Changing the IP address on a Windows Computer" section to statically assign an IP address in the same range as the recorders IP address.

    3. On the recorder, go to Main Menu > Network. Note down the IP address of the recorder.

    4. On the computer, open Internet Explorer and enter the IP address of the recorder.
    5. If the computer is able to see the recorder, you will see a login page. Enter the recorders username and password.
    6. Select Setting > Camera > Camera List.
    7. Next to each camera, there will be a  icon. Select the icon next to the camera you wish to connect to.
    8. A new page will open, bringing up the login page for the camera. Enter the username and password for the camera. Usually, the username is admin, and the password is the same as the recorder.

     

    Connecting to cameras that are connected via a PoE switch.

    This guide requires that the recorder and camera are already setup for network access. If the camera is not currently connected to the NVR, you may need to assign an IP address to your PC/Laptop Manually, see the "Changing the IP address on a Windows Computer" below to statically assign an IP address in the same range as the cameras IP address.

    Changing the IP address on a Windows Computer - If no Modem/Router is connected

    Follow the below steps to manually assign an IP address to a Windows computer, this will need to be done if the recorder/camera you are connecting to is not connected to a local network where DHCP is being assigned to devices.

    1. Open Settings.
    2. Select Network & Internet.

    3. Select Status, then Change Adapter Options.
       
    4. Right-click the network adapter you want to change the IP address for, and select Properties.
    5. Select the Internet Protocol Version 4 (TCP/IPv4) item.
    6. Click Use the following IP address and enter an IP address in the same range as the device you are trying to access. (E.g when trying to access 192.168.1.108 use a IP address in the 192.168.1.x range.) Note: This cannot be the same as the device you are trying to connect to or any other device on the same network. Save your changes on both windows.
    7. Type the IP address of the device you are trying to access into the address bar of your web browser.
    8. Once finished configuring the device, change the adapter settings back to normal by following steps 1-6 and clicking Obtain an IP address automatically.
    1. Connect the computer to the same network as the cameras.

    2. Download the Config tool program.
    3. Once the download is complete, extract the zip file, and open the ConfigTool.exe file.
       
    4. Select the button, devices that are found on the network will be listed.
    5. Click the Web button next to the camera you would like to login to.
    6. A new page will open, bringing up the login page for the camera. Enter the username and password for the camera. Usually, the username is admin, and the password is the same as the recorder.

    2. Navigate to Setting > Event > IVS

    3. Click on Setting next to Period.

    4. Fill out the Period Settings, then click Save.
    5. Click Save.

    IVS Period Scheduling via Camera Web Interface (New GUI - White/Blue)

    1. Log into the camera's web interface

    How to log into the camera's web interface

    How to Login to Web Interface of an IP Camera

    There are two methods to connect to an IP Camera, depending on how the camera is ...


    2. Navigate to IP Camera > AI >
    ('IP Camera' top left at main meu)



    3. Enable IVS click Next
    4. Click Add Rule

    5. Draw Rule (Yellow line)
    6. Change Schedule (Optional)
    7. Add or Remove Event Linkage depending on what action you want (Snapshot, Record, Alarm, etc)


    8. Click Apply.


    Delete


     
     

    Setting up Mobile Application

    In order for the unit to send notifications
     the P2P setting in the Network Menu needs to be enabled 
    and the Network settings need to be correct 
    and give you an "online" status in the P2P menu.
     

     

    How to add devices to DMSS mobile app


    DMSS is a remote surveillance app that can be used to access your security products remotely. 

    It can be used to access live view and recorded playback, receive push notifications and unlock Door Stations when away from home.

    Add devices such as IP Cameras, NVR & CVRs and Door Stations.

    DMSS can be found on the Google Play store and iOS App Store.

    How to add devices to the DMSS app via P2P

    Tap on the icon
    Tap on SN/Scan

    Scan the QR code for your Device's Serial Number, then click Next

    Info

    The QR code can be found at Main Menu > Network > P2P (or Easy4IP) on a recorder AND on the box the device came in.

    If you don't have a QR code, tap the Manually Enter SN button and enter the serial number of your device manually.
    Tap on the type of device you wish to add.

    Info

    NVR for an NVR for a recorder with IP cameras
    DVR/XVR for a recorder with CVI cameras
    VTO for a Door Station
    Wired Camera for a standalone Camera wired to a switch or router
    1) Name your device
    2) Enter the admin account’s password
    3) Tap Save

    How to add devices to the DMSS app via IP/Domain

    If you wish to add a device to DMSS via it's IP address you will need to use Port Forwarding.
    If you are unfamiliar with Port forwarding, we suggest that you use the P2P method outlined above.

    Tap on the icon
    Tap on IP/Domain

    Tap on the type of device you wish to add.

    Info

    NVR for an NVR for a recorder with IP cameras
    DVR/XVR for a recorder with CVI cameras
    VTO for a Door Station
    Wired Camera for a standalone Camera wired to a switch or router
    1) Enter the IP Address of your Device
    2) Name your device
    3) Enter the admin account’s Password
    4) Tap Save


    How to add devices to the DMSS app that are on your local WiFi network

    Tap on the icon
    Tap on Online Search

    Tap on the Device you wish to add
    Tap on Add Mode
    Tap on P2P
    Enter the Device Name and Device Password, then tap Save

    How to Configure Push Notifications

    DMSS is a remote surveillance app that can be used to access your security products remotely.
    It can be found on the Google Play store and iOS App Store.

    You can configure a whole range of push notifications in the DMSS app.
    NVRs/CVRs/IP Cameras can send notifications when Motion is detected or IVS rules (e.g Tripwires and Intrusions) are tripped and allow you to view and export footage of the event.
    Door Stations can send notifications when the call button is pushed so you can answer the call from your phone and unlock a connected door strike.

    How to Configure Push Notifications

    On the Home page, tap on the  icon next to the device you wish to subscribe to notifications for.

    Tap on Device Details
    Tap on Notification or Multi-channel Alarm Subscription
    Tap on the switch to turn it on.

    Tap on Period Settings to set the time period you wish to receive notifications during.

    Tap on the notifications you wish to receive and enable them.
    Tap Save when you are done.

    Info

    E.g. to enable notifications for low space HDD tap on Disk Alarm, then tap on Low Space
    Set Period
    Select Tick




    Example of setting Motion Alarm Notification

    Enable Device Push notification
    Select Notification type
    Select camera you wish to be notified on.
    Delete

    Notification on Intercom

    While adding Intercoms to the DMSS app, 

    The Intercom unit should be added under a DMSS account.

    Also, make sure the Background app refresh is 'enabled' and also the show previews is set to 'Always'



    Delete



    Delete

    How to subscribe to notifications in the DMSS Mobile App

    DMSS is a remote surveillance app that can be used to access your security products remotely.
    It can be found on the Google Play store and iOS App Store.

    You can configure a whole range of push notifications in the DMSS app.
    NVRs/CVRs/IP Cameras can send notifications when Motion is detected or IVS rules (e.g Tripwires and Intrusions) are tripped and allow you to view and export footage of the event.
    Door Stations can send notifications when the call button is pushed so you can answer the call from your phone and unlock a connected door strike.

    How to Configure Push Notifications

    On the Home page, tap on the  icon next to the device you wish to subscribe to notifications for.

    Tap on Device Details
    Tap on Notification or Multi-channel Alarm Subscription
    Tap on the switch to turn it on.

    Tap on Period Settings to set the time period you wish to receive notifications during.

    Tap on the notifications you wish to receive and enable them.
    Tap Save when you are done.

    Info

    E.g. to enable notifications for low space HDD tap on Disk Alarm, then tap on Low Space
    Set Period
    Select Tick




    Example of setting Motion Alarm Notification

    Enable Device Push notification
    Select Notification type
    Select camera you wish to be notified on.
    Delete

    Notification on Intercom

    While adding Intercoms to the DMSS app, 

    The Intercom unit should be added under a DMSS account.

    Also, make sure the Background app refresh is 'enabled' and also the show previews is set to 'Always'



    Delete


     
     

     

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