Info
This guide applies to the NVR models listed below:
- NVR8PRO6
- NVR8PRO7
- NVR16PRO6
- NVR16PRO7
- NVR16PRO6NP
- NVR24PRO6
- NVR32PRONP2
- NVR32PRO16P2
- NVR32PRO16P3
When updating to the new AI firmware there is a risk of damaging the NVR if you jump too far forward in firmware versions. We recommend updating it incrementally.
Step 1 - Determine the build date of your current firmware
In the Blue UI it can be found at Main Menu > (Info) System > Version
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/4806/direct/1605049006133-1605049006133.png)
In the Black UI it can be found at
Main Menu >
Maintain >
System Info OR Operation >
Information >
Version
Step 2 - Download and install the firmware that has the next newest build date. Repeat until you have reached the latest firmware.
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/4806/direct/1605050153115-1605050153115.png)
In the example above the build date is
30-05-2018. So the firmware we want to start at in this example is
2018-10-12.
- Download the firmware from the list at the bottom of this article
- Put it on a USB and plug it into the NVR
- Select the System Update option that appears
- Select Upgrade
- Select the firmware file, then press Start
Step 3 - Factory Default the NVR
Before factory defaulting the NVR, ensure that you know the username and password of the system.
1. Navigate to Main Menu > Maintain
2. Select Manager > Default
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/4806/direct/1605062706624-1605062706624.png)
3. Select Factory Defaults.
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/4806/direct/1605062805767-1605062805767.png)
4. Select OK to confirm.
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/4806/direct/1605063210831-1605063210831.png)
Firmware List
Warning
Please ensure you follow the steps above before updating firmware or you may damage your NVR.
2017 Firmware
2017-12-11
2018 Firmware
2018-10-12
2019 Firmware
2019-02-23
2019-12-18
Delete
2019-12-18 Introduction of Black UI
New Baseline Firmware.
Black UI with new AI Menu for configuration of cameras with AI features
2020 Firmware
2020-07-07
2021 Firmware
2021-12-31
2022 Firmware
2022-03-22
Delete
2022-03-22 Change log
New Baseline firmware.
- Set IVS & Motion periods via NVR and sync to camera. Guide Link.
- Bridge the NVRs POE network card to the LAN network card. Guide Link
- Enable/Disable Syncing Blocklist/Allowlist for ANPR cameras between NVR & ANPR. Guide Link.
- Disable Notifications when Disarming is active. Allows Notifications to be toggled and scheduled. Guide Link.
- TV/Monitor Resolution detection for HDMI port. Resolution can be reset by holding the mouse scroll wheel for 15 seconds.
2023 Firmware
2023-05-15
Delete
2023-05-15 Change log
AI SSA Compatibility update. Added AI SSA toggle to the Camera > Image for cameras that support this feature.
AI SSA controls image features such as Backlight automatically. In order to manually adjust these controlled settings, AI SSA must be disabled first.