Config Tool
The version of Config Tool needed to update the firmware of these units can be found here.
A guide for updating firmware with the version of Config Tool found above can be found here.
Firmware
INTIPRDSB / INTIPRDSBW Firmware.
Info
If your Intercom Monitor is currently using a 2013 firmware version, please upgrade first to the 2015 version and then the 2017 version.
You can check this in Settings > Project Settings > Product Info. If the 6 digit number at the end of the version starts with 2013 you are using the 2013 version.
2015 INTIPMONBL / INTIPMONBLW Firmware
2017 INTIPMONBL / INTIPMONBLW Firmware