When updating to the new AI firmware there is a risk of damaging the NVR if you jump too far forward in firmware versions. We recommend updating it incrementally.
In the Blue UI it can be found at Main Menu > (Info) System > Version
In the example above the build date is 30-05-2018. So the firmware we want to start at in this example is 2018-10-12.
Before factory defaulting the NVR, ensure that you know the username and password of the system.
1. Navigate to Main Menu > Maintain
2. Select Manager > Default
3. Select Factory Defaults.
4. Select OK to confirm.
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